Founders
Experience.
Sofi Mavratzas
Sofi has built her career in service delivery across both public and private sectors, with a strong focus on improving customer experiences in complex multi-stakeholder environments. Sofi is an experienced leader in the social finance sector, having led contact centre teams across several different states.
Sofi’s passion for keeping the customer at the centre of all product and service design and fulfillment has led to a career in frontline service delivery, ensuring customer experience is a driver of business success.
Sofi’s career experience includes executive roles at Suncorp, Wesfarmers and WorkCover SA, and she is currently a member of the WorkCover Tasmania Board and Zahra Foundation Board. Previous board roles include the Self-insurers Association of South Australia and the not-for-profit arts organisation Cirkidz.
Darrin Wright
Darrin has built his expertise from many senior risk and operational management leadership roles in the manufacturing and mining sector and has led customer-facing transformation in government social financial schemes. His experience spans local, national and international business.
Darrin’s career experience includes roles with companies including General Motors, National Foods (now Lion) and Penrice Soda Holdings in the manufacturing and mining segment and also leading a major customer transformation at ReturntoWorkSA, a government social financial system for people injured in the workplace.
Darrin is a board member of Minda Inc, the largest disability service provider in South Australia.
Darrin is passionate about businesses being profitable with purpose.